SHIPPING AND RETURNS

 

We (VK3) have a 48-hour processing time.

 

 

Payment:

We accept Visa, Mastercard, Discover, American Express, PayPal

 

Shipping Info:

 

 

Shipping is Free via USPS and UPS only, Delivery times are based on the day order is shipped. 2-day shipping, means two business days after the order is shipped, not two days from the date the order was placed.

UPS: Shipping info coming soon, UPS will be our primary shipping source

 

USPS: (United States Post Office) Priority Mail, Express Mail, First Class (select products only)

 

Tracking numbers are included in the order update you receive when your package is ready to ship. A tracking number from the USPS (postal service) does not give day to day information as a FedEx number does. Generally, all you will be able to tell is when the package was picked up for shipment and when it was delivered. But it is helpful if your package becomes delayed or lost. You can notify your local post office with the number and they may be able to help you

 

Priority Mail: via the postal service on the "average" delivers in 2-3 days. This is just an estimate and no guarantee, it can take 5 days or more. Postal delivery is also impacted by the holiday season.

 

USPS Express Overnight Overnight  delivery depends on your location, sometimes it takes two days and it depends on when we can ship it.

 

FedEx:

 

International Orders: Worldwide orders accepted and shipped via FedEx or the US postal service.

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We (VK3) are in the Eastern time zone. If you need to call us, please call between 10:00 AM and 4:00 pm, Monday thru Friday.

 

Damages:

 

Once you have communicated to us (VK3) that your item was damaged, we will do our best to reach a satisfactory arrangement with you whether it be replacement of the item (if available) or credit. Refund will be considered for damages. If your package is damaged in transit, please notify us immediately and no later than 7 days of receipt. Save all packaging for possible inspection by USPS, UPS or FedEx.

 

Requirements:

  • We must be notified prior to returning the item.

  • Item must be returned within 7 days of receipt

  • All tags and packing materials intact.

  • A copy of our invoice must be enclosed

  • Shipping fees for returned items are the responsibility of VK3 if the item is damaged, if order shipped as "free shipping" our shipping cost will be deducted from the store credit amount.

 

Returns: We do not except returns that are not damaged products.

Sale items or Special-order items are not returnable unless damaged

 

Return packages should be shipped to:

 

VK3 Wreath N Things

563 Stanhope Street

McDonough, Georgia 30252

 
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